1. Extensive, up to date information delivered by experienced,
expert consultants.
All initial consultations are carried out by Dr Anderson
and work schedules are developed with her. All training
materials are also personally written by her.
Dr Anderson is very experienced
and extremely well qualified and all consultants are of
similar ability and experience.
ApP also follows the British Psychological Society (BPS)
code of practice.
About Rosemary Anderson
Rosemary Anderson has a B.Sc. and Ph.D. in Biochemistry
and is a Chartered Psychologist. She is a member of
The British Psychological Society, The European
Academy of Occupational Health, and a Fellow of Royal Society for the Promotion
of Health.
Rosemary has worked in a number of management positions
and has first hand experience of organisational stress.
She was also a university lecturer for 8 years lecturing
in “Human Biology and Health” and “Biology
Brain and Behaviour.” She is an experienced writer
and speaker on the subject of stress and mental health,
and has taken part in a number of live TV and radio debates.
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Dr
Anderson at the launch of the HSE Management Standards
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In 2003 Rosemary was chair of the International Stress
Management Association (ISMA) and was asked to join the
HSE expert panel developing the Stress Management Standards.
She has since helped the HSE with a range of their stress
initiatives including writing 2 information leaflets, running
an information seminar at the launch of the HSE Stress
Management Standards and speaking at conferences on their
behalf. She was a keynote speaker at the HSE conference
making the “Stress Management Standards Work” and
is recognised by the HSE as an “expert” in
this field. She is up to date with government initiatives
including the HSE Management Standards approach for tackling
organisational stress.
Click HERE for
more information about HSE
guidance for
tackling stress.
2. Superior Customer Service - What you see is what
you get
ApP is a relatively small organisation and is therefore
able to offer a very personal service not usually found
in larger organisations. In larger organisations communication
and consistency is sometimes a problem as information is
passed between the client, administrators, and different
consultants actually carrying out the work. Client requirements
are therefore sometimes misinterpreted or forgotten, and
feedback can be distorted or misunderstood. Often the person
actually working with the client is not an expert.
With ApP, all client meetings are handled initially by
Dr Anderson and recommendations and material is written
by her. Where extra consultants are required, all are of
similar professional standing and take responsibility for
the whole project.
3. Total Customer Satisfaction. Let our clients speak
for themselves.
“The best external trainer
we have ever had” - OH
Manager, BP
“Excellent advice - we
were totally on the wrong track.” -
H&S
Manager, County Council
"I was most impressed with
the relaxed presentation style, the depth of the subject
matter and the quality
of the workshop documentation." - Head of HR Operations,
HBOS
”The course was excellent,
length just right. Lucid with examples given to illustrate
the point of the
exercise." - Product Development Manager, Laura
Ashley
“ApP carried out an excellent review – I
have recommended them to a number of my colleagues.” -
University, H&S Manager
”Really worth while -
the last part on HSE and risk assessment was particularly
useful.” - Training
Manager, John Lewis
"More constructive than expected, very enjoyable
and beneficial", "good honest communication between
colleagues” - Senior Manager, Heinz
“Rosemary has an excellent
manner and her notes too are first rate I shall be
encouraging all my colleagues
to go” - Customer Service Manager, The
Law Society
"The best course we have
had for a long time, sound practical and useful advice" - Area Business
Manager, AXA Insurance.
"Far better than expected" - Senior
Manager, ICI
4. More effective use of your budget
Anderson Peak Performance offers a high quality service
at sensible prices.
This is possible because most of our clients are generated
through personal recommendation. Very little money is
spent on advertising and glossy brochures.
The financial benefits of ApP’s minimal overheads
are therefore passed directly to our clients.
For further information on prices please Contact
Us.