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1. |
Adopt
the attitude that stress is not a weakness and try
to develop this culture in your own department. Nobody
is perfect we all have too much pressure from time
to time. Stress can affect anyone given an
accumulation of circumstances. Foster the mind set
that it is not a weakness to seek help if we are not
coping- it is a strength to admit it and do something
about it. Promote it as a developmental issue. Handling
stress is a proactive intervention to prevent ill health
of the employee and the organisation. |
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2. |
Ensure that you yourself
are not suffering from stress. A stressed manager
has a “knock on effect throughout the organisation.” Dealing
with your own stress will prevent your staff from suffering
and results in a more relaxed and productive atmosphere. |
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3. |
Analyse your own management
style and behaviour (honestly); ask is your management
style causing any stress? Good management is
the best proactive way of reducing organisational stress.
A good manager;
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Ensures a realistic knowledge
of the workload and the time it should take
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Sets individual work objectives
and targets, consults and discusses before setting
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Gives clear effective instructions
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Makes sure he/she define roles
and tasks adequately – discusses priorities
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In times of high workload prepares
workforce for this
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Varies work where possible and
provides opportunities for individuals to influence
the way they do their jobs
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Delegates effectively (and not
just the boring bits!!)
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Ensures staff have adequate training
to do a good job.
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Gives fast feedback. Both positive
and negative. Praises when appropriate. Does not
shy from giving negative feedback. Gives constructive
criticism when criticism is necessary
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Is approachable
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Admits to own weaknesses and takes
responsibility for own mistakes
Be honest which of these could you improve upon? |
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4. |
Regularly do an informal
check of your staff to check nobody is subjected to work
related stress. Think of yourself in your employee's
shoes. What causes your staff stress may be healthy pressure
to you, but do not belittle it. Just because it is not
a problem for you does not mean it is not a problem for
them. Remember they may cope easily with issues that
cause you stress. |
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5. |
Provide information
to staff telling them where to go for help and what to
do if they are suffering from stress. ApP help
write stress policies and can produce a range of information
leaflets to help here. |
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6. |
Encourage staff to
attend a personal stress management course or provide
staff with tips to help themselves. ApP provides
a range of training programmes to help here. |
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7. |
Carry out a risk assessment
process to reduce stress in your department.
- Determine the causes of stress in your organisation
- Communicate these to staff and involve staff in
finding solutions
- Put an action plan into place and regularly review
your progress making amendments where necessary.
Familiarise yourself with the HSE guidelines for tackling
work related stress. Click HERE to
find out about the HSE guidelines. |
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8. |
Improve communication.
- Where possible keep workforce informed of all changes
and major decisions
- Listen to your staff. Hear what they are saying
- Observe your staff, you learn a lot from watching
- Talk to your staff informally and regularly. It
will be easier for them to come to you or for you to
approach them if there is a problem.
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9. |
Help your staff to
cope with change no matter how big or how small.
- Before introducing change listen to views and opinions
of staff. How will it be for them?
- Where possible, update workforce on any changes
taking place.
- Explain the reasons for the changes.
- Identify those who resist change and help them accept,
listen to doubts and fears, explain, coach, boost self-esteem.
- Check how things are progressing during and after
change.
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10. |
All in all, create
an environment that promotes well being. Remember
relaxed and happy employee will work more effectively
thus increasing performance and productivity. This will
inevitably result in an increase in organisational performance. |